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Privacy policy

What we collect, why we collect it, where it goes, and the rights you have. In plain language.

Who we are

Runbaze Pte. Ltd., Singapore, operates runbaze.com and the Runbaze platform. In this policy, that is "Runbaze" or "we", and we are the controller of the personal data described here. For anything about your data, write to hello@runbaze.com.

If you are in the European Economic Area or the United Kingdom, the GDPR applies to this processing. In Singapore, the PDPA applies. We hold ourselves to the stricter of the two.

What we collect, and why

  • Waitlist. Name, company and work email. We use them to contact you about early access and your place on the list, which is what you ask us to do by signing up. They are stored in our email platform until you come off the list or ask to be removed.
  • Scans and assessments. The contact details and company information you share when you request a scan, such as the Data Foundation Scan. We use them to prepare, deliver and discuss your results. This is processing at your request, ahead of any contract.
  • Course and newsletter. Name, company and work email, with your consent. Every email carries an unsubscribe link, and unsubscribing takes one click.
  • Downloads. Name and work email, used to send you the document you requested and, only where you opt in, related notes from us.
  • Demo bookings. Bookings run through Cal.com. We receive the details you enter when you book.
  • Email. If you write to us, we keep the correspondence for as long as we need it to handle your request.
  • Analytics. We use Google Analytics to understand how the site is used: pages visited, approximate location, and device and browser data.
  • Spam protection. Our forms use Cloudflare Turnstile, which processes technical data such as your IP address and browser characteristics to tell people from bots.

We collect nothing beyond what each purpose needs, and we never buy or append data about you.

Who processes data for us

A small set of providers process data on our instructions and for no other purpose: Brevo (email platform, hosted in the EU), Cloudflare (form protection), Google (analytics), Cal.com (scheduling) and our website hosting provider. Each is bound by a data processing agreement.

Where data goes

We operate from Singapore and the Netherlands, with delivery teams in Indonesia. Where personal data moves across borders, we protect it with the safeguards the law requires, including EU standard contractual clauses with our processors where they apply.

How long we keep it

Waitlist and mailing lists: until you unsubscribe or ask to be removed. Scan and sales contacts: for the duration of the conversation and up to two years after the last contact. Records we must keep for tax or accounting law: for the legally required period. Data we no longer need is deleted.

Your rights

You can ask for access to your data, correction, deletion, restriction, a portable copy, or object to processing, and you can withdraw consent at any time. Write to hello@runbaze.com and we respond within thirty days. In the EEA you can also complain to your data protection authority, in the Netherlands the Autoriteit Persoonsgegevens. In Singapore, the PDPC.

What we do not do

We do not sell personal data. We do not use your data for automated decisions that have legal or similar effects on you. We do not send marketing you did not ask for.

Changes

When our processing changes, this page changes with it, with the date below.

LAST UPDATED · 4 NOVEMBER 2026